Shipping policy

We generally process and ship orders within one business day of orders being placed. Our standard / free shipping takes around 4-9 days shipped anywhere in the US. Orders with Next Day Air ship within the same business day when placed before 12PM ET.

Shipping to Alaska, Hawai'i, and International destinations are not included as part of our free shipping and returns, and is covered by the customer at checkout.

Please note: In times when our warehouse experiences higher than regular order volume (ex. Mondays or during a major sale), orders may take an additional 1-2 business day to process. Shipping times are calculated based on when the order has been fulfilled and shipped, not when the order was placed. We are not responsible for delays in shipping when an order is sent using our free shipping.

Please refer to our full "Shipping" FAQ for more information, or email us at help@twillory.com if you have further questions.